FM Conway is recruiting a Works Coordinator to join our Transport for London (TfL) HMPF contract. In this role, you will coordinate planned highways maintenance works and defect repairs across the TfL road network, helping to ensure that work is delivered safely, efficiently and on time. This is a permanent, full-time position based at our Beddington Lane depot in Croydon, South London.

The duties of the Works Coordinator role will include:

• Plan and coordinate maintenance works to support timely completion and achievement of contract key performance indicators.
• Communicate clearly and professionally with colleagues, contractors, stakeholders and the client, both in person and in writing.
• Prepare detailed work packs and statutory drawings to support the effective delivery of planned works.
• Order the materials and traffic management plans required for planned works.
• Ensure that all required permits and approvals are in place before work begins.
• Coordinate the delivery of works in line with client expectations, quality standards and agreed deadlines.
• Manage communications with internal and external teams, contractors, stakeholders and the client to support successful delivery.
• Escalate issues requiring additional support or decisions to senior management promptly.
• Provide cover and support to the Operational Hub when required.
• Provide general office and administrative support.
• Maintain accurate and up-to-date information on internal and client systems.

What skills and experience do you need?

We are looking for an organised and detail-focused coordinator with experience of planning or coordinating works and working with a range of internal and external stakeholders. You will communicate confidently in person and by email, maintain a strong customer focus and manage competing priorities effectively. Strong IT skills and an accurate, methodical approach are essential. Experience in the highways or construction industry would be advantageous but is not essential.

What benefits will you receive?

As our Works Coordinator, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, company pension, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits including 24-hour advice lines and support from our mental health first aiders.

A brief introduction to FM Conway and our Transport for London – HMPF Contract

FM Conway is a business of families with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

FM Conway has a longstanding relationship with TfL and we have demonstrated a proven capability to support TfL in maintaining a safe and functional highway network, while importantly minimising disruption to road users and communities across the capital. We support TfL in its drive for ‘healthy streets’, including a reduction in carbon and improved air quality. The business is already demonstrating its commitment to carbon neutrality through a range of initiatives such as ‘low carbon sites’, electric plant and vehicles, electric cargo bikes and low carbon asphalt solutions.

So, if you would like to Join our Family as our Works Coordinator then please click ‘apply’ today.

Closing Date: 25/11/2026

FM Conway is required to verify the right to work in the UK for all successful candidates. Any offer of employment will be subject to satisfactory right-to-work checks.

Please note that FM Conway is unable to provide visa sponsorship for this role. Applicants must therefore have the right to work in the UK without requiring sponsorship from FM Conway, either now or in the future.

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy

At our heart we are a business that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

We believe in people, not algorithms. That’s why every application is personally reviewed by a member of our Recruitment Team - never by AI.

We look forward to receiving your application!